Role: Credit Collections Specialist
Salary: 21 euro P/H
Location: Cork
6-12 month contract

Our client is looking for a credit collections Specialist to join their Order-To-Cash team. The ideal candidate will have previous credit control experience within a multi-national corporation and knowledge of the order to cash function.

Key Responsibilities:

• Manage a substantial and expanding accounts receivable portfolio with a focus on reducing outstanding debt and Days Sales Outstanding (DSO).
• Proactively follow up on due and overdue accounts to ensure timely payments.
• Prepare and send written communications to customers efficiently, including reminder notices and monthly account statements.
• Evaluate and determine appropriate credit limits for customers in alignment with credit policies, financial evaluations, credit ratings, and payment histories. Serve as a key liaison between the Commercial and Finance teams.
• As the Credit & Collections Specialist, assess customer credit risk by analyzing financial data and providing recommendations supported by sound judgment and reasoning.
• Collaborate closely with internal finance, commercial, and other relevant departments to verify customer information and address overdue payments.
• Act as the primary contact for internal and external inquiries, assisting with the resolution of billing issues and escalating concerns when necessary.
• Contribute to the preparation of monthly management reports, including DSO metrics, flux analysis, and aging reports.
• Consistently deliver a high standard of customer service in all aspects of the role.

Qualifications, Skills & Experience:

• Fluent in English with strong written and verbal communication skills.
• Comfortable communicating across all organizational levels and discussing sensitive or confidential information.
• A proactive self-starter who works well independently, upholding high standards of integrity, collaboration, and performance.
• Quick thinker capable of translating business requirements into practical solutions.
• Positive, enthusiastic, and adaptable with a solutions-oriented mindset.
• Strong interpersonal skills and ability to collaborate effectively within a global team and with external partners.

KSGalway

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Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Business in relation to this role.

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