Title: Trade Counter Manager
Location: Longford
Salary: €35000-40,000 per annum + monthly commission
Summary:
Join a friendly, family‑run hardware store where your leadership and commercial decisions will directly shape local trade performance. As Trade Counter Manager you’ll run the day‑to‑day counter, drive sales growth through strong customer and supplier relationships, and coach a small team to deliver excellent service and repeat business. This is a hands‑on role with real autonomy, clear targets, and strong opportunities for progression within a stable, community‑focused business.
Responsibilities:

• Manage the daily operations of the trade counter to ensure efficiency and high standards
• Deliver excellent customer service and clear product guidance to trade customers
• Drive trade sales, hit monthly targets and maximise margin opportunities
• Develop and maintain strong relationships with customers and suppliers
• Manage stock levels, placing orders and merchandising displays to ensure availability
• Prepare and manage quotations accurately and in a timely manner
• Lead, coach and support the team to achieve high performance and service KPIs
• Resolve customer queries, orders and complaints efficiently to protect retention

Requirements:

• Previous experience in a hardware store, builders’ merchants or similar environment
• Strong product knowledge of materials, DIY supplies and tools
• Experience supervising or leading a team with a focus on coaching and delivery
• Excellent communication, customer service and organisational skills
• Good problem‑solving abilities and attention to detail
• Competent in computer systems, sales software and stock management systems

Benefits

• €40,000 per annum plus monthly commission structure
• Employee discount
• Family‑run culture with a supportive team environment
• Excellent career progression and development opportunities

KSGalway

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.